Paint Pros MA is hiring a Receptionist / Administrative Assistant (Hybrid/Remote) to support daily operations and customer communication.
Key Responsibilities:
- Answer and return customer calls professionally
- Schedule appointments and estimates
- Collect and record customer details accurately
- Communicate updates and prioritize urgent leads
- Provide daily summary reports to management
- Assist with general administrative tasks
Qualifications:
- Strong verbal and written communication skills
- Organized, dependable, and able to multitask
- Professional phone manner and customer service experience
- Previous receptionist/admin experience preferred
- Bilingual (English/Spanish or English/Portuguese) is a plus
What They Offer:
- Hybrid/remote flexibility
- Competitive pay
- Supportive, growing local company
- Opportunity for career growth
This role is ideal for someone organized and customer-focused who enjoys working in a fast-paced service environment.
Full job description
Paint Pros MA is seeking a reliable and professional Receptionist to be the first point of contact for our customers. This position is central to keeping our operations running smoothly, ensuring that every call, message, and inquiry is handled promptly and with care.
About Paint Pros MA
Paint Pros MA offers premier interior and exterior painting, drywall, and plaster services across Massachusetts and New Hampshire. Our skilled team is dedicated to delivering top-quality craftsmanship and exceptional results. From refreshing a room to large-scale commercial projects, we ensure every job is completed with precision and care. Visit our website to learn more about our services, view our portfolio, and request a free quote. Trust Paint Pros MA to transform your space with vibrant colors and impeccable finishes.
Description
Responsibilities
- Answer incoming phone calls and greet customers in a professional, friendly manner.
- Return missed calls in a timely order.
- Collect and record customer details accurately.
- Schedule appointments and estimates for field staff.
- Communicate clearly with customers about scheduling, updates, and general inquiries.
- Prioritize urgent calls and new leads to ensure quick response times.
- Relay important updates and changes to the team throughout the day.
- Provide an end-of-day summary report to management.
- Assist with general administrative tasks as needed.
Qualifications
- Strong communication skills (verbal and written).
- Highly organized and dependable.
- Ability to multitask and manage priorities in a fast-paced environment.
- Professional phone presence and customer service skills.
- Previous experience in a receptionist, customer service, or administrative role preferred.
- Bilingual (English/Spanish or English/Portuguese) is a plus.
Why Work With Us
- Be part of a growing and reputable local company.
- Hybrid/Remote position with consistent hours.
- Supportive team environment with opportunity for growth.
- Competitive pay.
